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Punk Online – Voted Best Indie Site 2017

Terms and Conditions

Payment Options

Payment can be made by any method specified on the Payment page. We take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you. We currently accept PayPal as well as all the major credit cards.

Delivery

The goods will be delivered in accordance with your order.

We post your order within three working days after your payment is cleared.
In the unlikely event that you have not received all the goods within 21 days of the date of postage you must notify us immediately using our contact page. Please note that this could take longer to the US and Canada.

We deliver across the UK, Europe, the US and Canada and we charge a flat fee. This is due to constraints by the courier services available.

PLEASE NOTE: We strongly recommend selecting the postage option ‘Signed Delivery’. If items are lost in the post WE WILL NOT BE HELD RESPONSIBLE. Once the item(s) have left our depot we are not in control.

Return Policy

We guarantee your satisfaction. We will accept returns if the goods are faulty (N/B WE CANNOT ACCEPT RETURNS FOR FAULTY USED VINYL. We will always give an accurate description but cannot physically test every single record).

All items should be returned in their original packaging (still sealed where applicable) and a reason for the return. PLEASE GET IN TOUCH VIA OUR CONTACT PAGE BEFORE RETURNING ANY GOODS (and throughout the transaction) so an audit log can be kept for all parties. Sorry, but we cannot cover the price of return postage. We will not be liable to you for any loss of profits, administrative inconvenience, disappointment, indirect or consequential loss or damage arising out of any problem in relation to the goods and we shall have no liability to pay any money to you by way of compensation other than any refund we make under these conditions. This does not affect your statutory rights as a consumer.

You may cancel your order by giving us notice of cancellation within 7 days of the date of delivery. Such notice may be given via our contact page or emailing the details or address set out on the order confirmation. If you are cancelling because of any problem with the goods, please notify us of the problem at the time of cancellation.

Although we always use as large as possible high resolution pictures to give you the best resemblance with the products; screen resolutions – like print and paper quality – can show differences between the real product and the picture.

Other Terms and Conditions

Reproduction in whole, or in part, is strictly prohibited without written permission. Quantities and measurements are approximate. Trademarks acknowledged. Exact products may vary from that shown. All products are subject to availability. Goods are not sold on any trial basis.

Punk Online does not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfillment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the ‘Remember Me’ Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to ‘Tools | Internet Options | Privacy’ and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

We will automatically sign you up to our newsletter after you complete any purchase in our online shop. We do this to keep you informed of related products that we feel will be of interest to you. You can unsubscribe at anytime by following the link on any newsletter that you receive.

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All views and opinions are entirely our own.

We aim to be as accurate as possible with gig dates and venues but cannot be held responsible if any are incorrect. Please check with the venues if you are unsure.

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